About Award Signs and Business Gifts
Award Signs and Business Gifts was started in 1998 by our MD Steven Ward, initially as a sole trader working from home and covering everything from sales and production right through to invoicing and accounts.
The limited company was formed in 2006 when we moved into premises and has grown steadily since. We made a conscious decision to always invest in the most efficient software and systems, which has enabled us to remain a small company and give a very hands-on personal service, yet, able to take on complex orders that are distributed globally.
Our clients trust us to deliver a hassle-free service. We make it our business to ensure complete satisfaction from enquiry to delivery.
We pride ourselves on going that extra mile to make every clients’ promotion or event a success, retaining the integrity of their brand and adding value every step of the way.
I have worked in the industry for over 33 years, (with previous experience in TV, Radio and Press Ad. production, Print buying – from business cards to billboards and everything in-between, including promotional merchandise). Having had my own business since 1998, I have branded pretty much anything you can think of and sent it to all corners of the world.
I am married with two grown up daughters. I enjoy playing golf and walking.
Favourite Food: Steak & Chips with a nice glass of red wine.
Favourite Promotional Product: Vasa – copper vacuum insulated sport bottle.
Head of Business Development
New to the industry in 2018 thinking it’s all tee shirts and pens, how wrong can you be!
It’s an interesting and exciting sector, helping clients to promote their brand.
Married with 2 boys, 3 bikes, a camera and a set of golf clubs.
Favourite Food: Curry with a craft beer.
Favourite Promotional Product: Mr Bio charging cable.
Head of Production
I have worked in the Industry for 14 years and have experience in buying products from the UK, Europe, USA and the Far East.
I am married with 3 children, 3 dogs, a guinea pig and a horse.
Favourite Food: Thai
Favourite Promotional Product: Americano on the go mug.
We are very happy with Award. The service level and quality of the items is outstanding. The detailed quote and artwork was clear and easy for me to show our clients and get the sign-off for the order quickly. Upon receiving the items they exceeded expectations and our client will be ordering more.
I was looking for some mugs with photography/imagery printed on them. The product was outstanding and made the perfect “Freebie” for our trade show. Great service and communication. I will definitely use Steve and his team again for other projects.
Our experience with Award Signs has been fantastic, the process of design and ordering is simple and made easy with the communication provided by the team. The products themselves are high quality and always exceed our expectations. We will continue to order from Award.
We ordered some umbrellas in the middle of Covid and Brexit issues. The first delivery was light, but only because Award had done their quality checks. This meant a re-order and whilst delayed you could see Award were all over the order to ensure we got what we ordered. Thanks.
Start your merchandise journey by finding out how we help businesses create their own branded promotional items.Bespoke Promotional Merchandise
Package your new promotional merchandise into an appealing branded gift box to send out to clients or employees.Corporate Gift Boxes
Create eye-catching corporate signage that points your customers in the direction, or makes your organisation easier to navigate.Corporate Signage
Create an online merchandise shop for your customers to browse, or for your employees to stock up on goods for expos or sales trips.Online Merchandise Shops
Working With Us
Our client management platform allows you to engage with us digitally throughout your entire ordering experience, as well as having access to current information regarding progress on your project.
Easy Feedback on Ideas
Our presentations are curated to your project needs and are really easy to use.
You can comment on the products you like directly in the presentation and we will be notified.
1-Click Sales Order Approval
When you’re ready to place an order with us, we make it as easy as the click of a button.
On your Sales Order, you will be able to:
- Review the addresses, products, sizes, colours, and artwork details.
- Approve the order by clicking the green “Approve” button at the bottom.
- Request a change if anything needs updating by clicking the red “Request Change” button at the bottom.
We will get an immediate notification, so work can commence on your order immediately!
Everything You Need In One Place
When you start a project with us, we will also include a link to your client portal.
This portal will show you the history of the entire project communications and show you how your order is progressing.
In the portal, you will also have access to Order Status where you can see where your order is at in the production process, as well as accessing Tracking information once the order has shipped out.
Projects Go Into Production Faster
Managing proof approvals during the production process is as simple as clicking Approve or Request Change.
If you have any comments you want to include, these will be communicated to us and will also be displayed beside your proof.
Easy Invoicing and Payment
Invoicing is also very straightforward. Until a credit agreement has been set up payment is on a pro-forma basis either by online transfer or by credit card, we can add a Pay by Credit Card button to the bottom of your invoice.
Once a credit agreement has been agreed, payment is due 30 days from date of invoice.
Your ordering experience is important to us. If you’ve had a good experience or a bad one, we want to hear about it!
Your project portal will contain a feedback form to tell us how we did, how the products turned out, and if there is anything we can improve on.
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